West Lakes Family Dentistry

West Lakes Family Dentistry
West Lakes Family Dentistry 6800 Lake Drive Suite 290 West Des Moines, IA 50266
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Consumer Feedback

(16 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
LOVE THE STAFF AND THE DOCTORS THERE!! COMFORTABLE, TRUSTWORTHY, HONEST!
by ANON xxx.xxx.23.168
April 27, 2016
Was the waiting area spacious?
No, but I can always find a seat
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Have the fillings, crowns, or veneers you've received lasted?
Definitely! They lasted even longer than they were supposed to
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this dentist's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.77.91
September 13, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
by Anonymous xxx.xxx.69.158
July 15, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.42.8
July 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Al xxx.xxx.109.21
May 15, 2012
They have some of the cleanest dental equipment I have ever seen. They make an extra effort to make sure they only use the best for their patients. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time.
by Bobby
January 04, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was the chair you sat in during your dental procedure comfortable?
Definitely! It was one of the best dental chairs I've ever been in!
by Anonymous
December 06, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did you leave the office feeling satisfied with your visit?
Yes
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
by Anonymous
December 05, 2011
Would you recommend this dentist to others?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did your teeth cleaning feel rushed?
No
by Anonymous
November 08, 2011
They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathroom is designed to be accessible with doors wide enough to accommodate wheelchairs. They were so happy to answer each and every question I had. They also encouraged me to call if I need any more answers in the future. They always go above and beyond to make sure I understand every single detail about my dental procedures. I'm always able to get all my questions answered, and I'm never nervous about starting a procedure. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared.
by Angie
October 18, 2011
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