West Lakes Family Dentistry

West Lakes Family Dentistry
West Lakes Family Dentistry 6800 Lake Drive Suite 290 West Des Moines, IA 50266
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Consumer Feedback

(16 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
by Anonymous
September 08, 2011
I trust them to only recommend dental procedures I actually need. I know they care more about my health than they do about making money. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They always go above and beyond to make sure I understand every single detail about my dental procedures. I'm always able to get all my questions answered, and I'm never nervous about starting a procedure.
by MMC
July 26, 2011
Not only could I tell that the practiced good oral hygiene themselves, they had one of the brightest smiles I've ever seen. It gave me a lot more confidence that I was seeing someone who knew what they were talking about. I loved how gentle and careful they were while they were flossing my teeth. My gums didn't bleed at all. Everyone in my community knows that they are the absolute best in the field.
by RJC
July 13, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
by Anonymous
May 24, 2011
One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here.
by trb
May 17, 2011
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. Before they even scheduled my treatment, they went over in detail all their different payment plans and exactly how much my procedure would cost. It was nice knowing exactly how much I was going to have to pay beforehand. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I was worried that the veneers and fillings I got would fall off quickly, but they lasted exactly as long as they were supposed to. They did a good job putting them on.
by kiowa
March 16, 2011
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