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Henson J Allen DDS Jr

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Henson J Allen DDS Jr
Henson J Allen DDS Jr
(11 Reviews)
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1161 Powder Springs Street Marietta, GA 30064
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Dr Henson and his hygentist are great! His front desk and billing department are the worst I've ever experienced. My husband and I have been patients for years & never had billing issues EVER until today with "Emily Elizabeth"? My last appt in Aug went great &no bill balance was ever mentioned, my husbands today raised a billing issue of a balance for each of us. 😳huh? We have NEVER received a bill because as they admitted no bill has yet to be sent to our home. 😳however a $20 payment was demanded while present to keep act from collections! CRAZY. I called my INS 2xs and found claims were NEVER submitted 😳. They have billed my claim 4xs to the WRONG company and a company diff than what I provided! I don't have a card for who they billed. "Well your ins won't pay us directly my INS stated "huh?they will pay them if/when billed as normal." So I then asked the point of providing my ins info at the time of visit if they don't use it? she rudly dismissed me saying "we billed what's in the record." How is it in the record if I NEVER gave that card at last visit?! 😳 she continued to demand payment for services she had NOT YET billed to me directly. 😳UMM NO! When I called back to canx future appts she again demanded a credit card or a check TODAY Basic billing protocol is to send the bill and the payment is then returned. 😳 Needless to say we won't be returning which is sad because Dr Henson is a great guy.
by chanise price xxx.xxx.120.211
November 19, 2014
Was the toothpaste used during your cleaning enjoyable?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were you able to relax during your appointment?
Yes, I was completely at ease
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.217.17
November 12, 2013
Would you refer this provider to a family or friend?
Yes
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
by Anonymous xxx.xxx.146.234
July 08, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.72.202
June 25, 2013
Would you recommend this dentist to others?
Absolutely Not
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.100.67
May 15, 2013
Was the dental equipment clean?
Yes
Would you recommend this dentist to others?
Yes
Was this dentist friendly?
Yes
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.61.232
April 15, 2013
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider prominently display their diplomas or business license?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
by juliesims xxx.xxx.146.234
March 25, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.145.96
August 07, 2012
I have been a patient of this practice for 11 years. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very friendly and professional. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was easy enough to find. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. No only a great dentist but I would would also add Dr. Henson is a great american.
by J. xxx.xxx.60.198
July 19, 2012
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider treat every client equally?
Sometimes, but not all the time
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
by Anonymous
May 19, 2011
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Map and Directions
1161 Powder Springs Street, Marietta, GA 30064