Help A Child Smile

Help A Child Smile
Help A Child Smile 1804 Over Lake Southeast Conyers, GA 30013
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value


My son was at school on Tuesday 10/4/2016. There was a visiting mobile dentist on sight that day as well. My son was called out of the gym and told to go see the dentist. The school and the dentist and his staff were to verify that they had the correct child going out to see the dentist. My son wasn't verified by either party. They did x-rays, cleaning his teeth (which caused his gums to swell, because he has caps and they didn't take caution) and did an oral evaluation. I never gave consent for my son to be seen by the dentist in the first place. They didn't have any medical information on him and they didn't have any allergies noted on him, because they had the wrong child the entire time. He was wearing a sticker with the wrong child's name on it that was given to him by the person facilitating the visit. The school provides each child with a name badge that goes around their necks and they are to have them at all times. I was told that because my son's class was on the gym they didn't have their badges on. I spoke with the president of HELP YOUR CHILD SMILE and was told that each person working with the dentist in to ask the child three questions: what is your name, what is your mother's name, and what is your address. The child has to answer at least two of the questions, before any work can be done. No questions were asked at all. My son's name is DaKarlan Banks who is in kindergarten, the child they confused him with has a female named De' Khari Hixson who is in First grade. My name is LaTedra Banks and her grandmother's name is Cynthia Hixson her mom's name is Siearra... Can anyone help me with this? Who is at fault? What can I do???
by Latedra Banks xxx.xxx.187.51
October 08, 2016
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Somewhat
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Was this provider's staff friendly?
Somewhat
Were you satisfied with your appointment with your provider?
Yes
Did the waiting room furniture appear to be clean?
Mostly
by Anonymous xxx.xxx.108.106
October 13, 2014
Do this dentist have a good professional reputation among other dentists?
No, it's obvious their colleagues don't respect them
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was the waiting area spacious?
No, it was rather cramped
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
by Anonymous xxx.xxx.17.19
February 03, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.208.141
August 08, 2012
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was the toothpaste used during your cleaning enjoyable?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
November 09, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's office too loud?
No, it wasn't too loud
Was this dentist friendly?
Yes
by Anonymous
November 01, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Was the waiting area spacious?
Yes
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
by Anonymous
July 05, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider have reasonable prices?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
by Anonymous
June 14, 2011
Did this provider have reasonable prices?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did your teeth cleaning feel rushed?
No
Does this provider treat every client equally?
Yes, they don't show favoritism
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
by Anonymous
March 31, 2011
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I feel like they always have a special going on every time I visit. Even if I don't bring in a coupon the staff will inform me of the promotions they have going on so that I can save money.
by tammy wooten
March 25, 2011
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