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Alpha Dental Services Inc

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Alpha Dental Services Inc
Alpha Dental Services Inc
(61 Reviews)
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243 32nd Street North Saint Petersburg, FL 33713
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Consumer Feedback

(61 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
I was taken in under Ryan White Program after three days of calling them to make sure they had the paperwork. They denied having the paperowrk when I know for a fact the cordinator fax it to their office. My case manager verified they had faxed over the paperwork from the Ryan Coordinator. Upon getting the appointment finally, they took and xray, stayed they were sure what was making my tooth sharp, but that i would have to return and be fitted into their schedule even though I had an appointment. The work could not be completed at this appoointment due to Ryan White regulations I was told. The dentist only view my tooth and walked out not even say he would be back. I have never felt more like a second class person and humilated than I have by their staff.
by Ron
July 14, 2011
Did this provider use excessive foul language?
No
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did you experience unnecessary pain during your visit?
A little, but it was bearable
by Anonymous
July 02, 2011
I have not been to the dentist in years so i thought it was going to be a horrible experience, but much to my surprise my teeth were not as bad as i thought and the staff was great explaining everything in detail to me, the dental hygenist went way beyond what i expected i told her i was a little scared and had sensitive teeth, she said no problem went slowly and asked me several times was i ok did it hurt here or there, i can honestly say that was the best dental experience i have ever had they don't rush you in and out like some other offices! And i will be back in on a more regular basis hopefully i will get the same dental hygenist she was just wonderful!
by Donna
June 20, 2011
I had not visited a dental office in over ten years due to dental fears. I would not take care of my mouth because i was so afraid of the dentist. The staff really made me feel at ease with the treatment I needed and even went as far as to hold my hand when I had to have my tooth pulled. The hygienist was very informative and gave me the least painful cleaning i ever had. She convinced me to keep going back regularly for my overall health and my fear of the dental office has gone down. I wouldn't go anywhere else but Alpha Dental because they made me feel so important and comfortable, almost like a part of their family. I am no longer a coward and will remain a patient for life!
by John
June 18, 2011
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. The office was very easy to locate. I didn't have any trouble finding it at all. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important.

They have recently remodeled their office and it looks fabulous. Staff is always very cheerful and helpful. The office is very busy, which speaks for itself, it is worth the wait.
by Chris
June 16, 2011
I loved that they let me rinse my mouth every few minutes during my procedure. It's always uncomfortable trying to sit through an entire procedure without being able to rinse or relax your jaw for a minute. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I'm very confident that my health is their top priority, and I know they would never recommend any sort of dental procedure that I didn't need. I trust them completely.
by happy with my choice of dental practice
June 16, 2011
Did this provider answer all of your questions?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
June 16, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
June 15, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider remember you by name?
No, I always have to remind them
by Anonymous
May 26, 2011
Their office was kind of gross. I was scared I was going to catch something from being in the office. THEY HAD ME FILL OUT PAPERS IN THE LOBBY. WHEN i GOT TO THE EXAM ROOM THE HAD ME SIGN A RELEASE. LATER i FIND OUT IT IS A WAIVER. THE DENTIST THOMAS QUILLIN IS TO PULL A TOOTH HE NUMBS ME UP WITH TWO SHOTS. HE TRIES TO PULL AND NEED TO GIVE ANOTHER SHOT. HE PULLS THE TOOTH AND CRACKS THE TOOTH IN FRONT OF IT. NOW I NEED A ROOT CANAL AND THEY WONT PAY FOR IT BECAUSE THEY SAY I SIGNED A WAIVER. DONT USE THIS OFFICE. I NOW NEED 1500.00 WORTH OF WORK DONE TO MY TOOTH THEY CRACKED. THEY ARE MEAN AND ONLY CARE ABOUT $$$. DONT USE THIS OFFICE
by TOM
May 06, 2011
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Map and Directions
243 32nd Street North, Saint Petersburg, FL 33713