Max Mertz, MD

Max Mertz, MD
1814 Charlton Ct Goshen, IN 46526
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Consumer Feedback

(7 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider always put the customer first?
Yes, they always put customers first
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.102.69
May 20, 2013
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this family doctor friendly?
Extremely Friendly
by dcbkcc xxx.xxx.180.86
November 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.111.182
September 14, 2012
Are you going to visit this provider again?
Without a doubt!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
February 02, 2012
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
December 13, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this family doctor friendly?
Extremely Friendly
by Anonymous
December 12, 2011
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Did this provider answer all of your questions?
No, I left confused and frustrated
Were you able to relax during your appointment?
No, I was on edge
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
by Anonymous
August 09, 2011
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