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Brian Anderson, DO

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Brian Anderson, DO
Illini Family Health
(16 Reviews)
> Get Phone Number & Directions
2526 41st St Moline, IL 61265
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Was this doctor's staff friendly?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Does this doctor use current and safe equipment?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider show attention to detail?
Yes
by Anonymous xxx.xxx.212.4
November 18, 2014
Was this doctor's staff friendly?
Yes
Would you recommend this doctor to others?
Yes
Did this doctor answer all of your questions?
Yes
Was this doctor friendly?
Yes
Are you going to visit this provider again?
Absolutely
by Anonymous xxx.xxx.99.5
August 01, 2014
my family is new to the area and weve been going to this doctor for 6 months and i am less than thrilled with the quality of care. for one, they made us fill out probably 6 pages of paperwork per person in our family (4 people). very detailed medical history, what we ate, when my children hit certain milestones etc. i dont mind this at all because my son has 2 complicated birth defects that require some specific knowledge. upon seeing the doctor for his checkup the first time, the doctor asked me a pointed question that made it obvious that he had not even glanced at the paperwork and detailed medical history i was required to give. why make me fill all of that out if you are not even going to look it over?

i have been trying to get them to sign a paper for my sons school for the past month. i call, they say they will give it to the doctor and will call back tomorrow when its ready. days pass and no one calls back so i call again. and again. and again. i will not be calling again. i will be making my presence known tomorrow to get it signed in person.

they were rude to my husband the first time he was there and the receptionist very loudly commented on my sons condition when we approached the desk to check in. i did not say anything then because frankly, i was a little astounded by her lack of professionalism. seriously? you comment on a childs physical disability with shock all over your face like he walked in with three heads? do you have no tact? thankfully my son is still young enough to not notice or else im sure it would have hurt him how she responded to him.

when i asked the doctor what other healthy fats i should be giving my 18 month old since she is allergic to dairy and cannot have whole milk, he responded with hotdogs. hotdogs? a doctor is recommending hotdogs as a healthy food?

he tried to use scare tactics to get me to give my children an unnecessary vaccination. the one vaccination i am refusing . ive given my children every other vaccination but the one that does not prevent a life threatening illness, just a mere inconvenience.

it took them MONTHS to get our charts and records from our old doctors office. i called our old office to see what the hold up was and our old office had not received any of the authorizations that i had filled out months ago to get our files transferred. they had lost them and i had to fill them all out again.

they are incompetent, lack customer service, and need training in courtesy, tack, and professionalism.

we are finding a new doctor immediately.

before anyone wants to dismiss this as a rant, let me say that this is the first review i have ever taken the time to fill out because the quality of care has been THAT BAD. i am not someone to fly off the handle quickly, but 6+ months of issue after issue after issue is ridiculous. i can no longer act like these issues are isolated.
by ive had enough xxx.xxx.118.104
September 13, 2013
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Did this provider answer all of your questions?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous xxx.xxx.186.227
August 29, 2013
Would you refer this provider to a family or friend?
Yes
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you experience unnecessary pain during your visit?
No
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.8.82
July 17, 2013
Was this provider's office easy to locate?
Fairly Easy
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider seem up-to-date with the current advancements in their field?
Yes
by mac xxx.xxx.165.143
March 22, 2013
Are you going to visit this provider again?
Without a doubt!
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.47.195
February 14, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Gimlet xxx.xxx.186.227
January 21, 2013
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.65.245
August 22, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.186.227
August 21, 2012
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Map and Directions
2526 41st St, Moline, IL 61265