Maria Walker, MD

Maria Walker, MD
Snapfinger Woods Family Prac 5040 Snapfinger Woods Dr Ste 108 Decatur, GA 30035
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Consumer Feedback

(76 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
November 15, 2011
Was this provider's office too loud?
No, it wasn't too loud
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
by Anonymous
November 11, 2011
They make sure to treat all their clients equally and without favoritism. Everyone waits a long time for their appointment scheduled or not. I have waited 5 hours to see Dr. Walker and then she only spent 5-10 minutes and rushed out. There is very little continuity of care because you're always seeing a different PA or doctor. They weren't very understanding or caring, and they didn't show empathy for my situation. I could tell I wasn't their primary concern. I was happy that I got in for a follow-up appointment because it helped a lot. However, had I not made the appointment, there never would have been one. It would've been nice if they would have recommended one.
by Stacey
October 20, 2011
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous
October 18, 2011
They put in the extra effort to make me feel valued and comfortable during each appointment. They are one of the most welcoming offices I've ever visited. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by Frances
October 17, 2011
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Was the waiting area spacious?
No, but I can always find a seat
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
October 17, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
October 16, 2011
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
October 07, 2011
I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. They had a couple of interesting magazines, but their selection wasn't very impressive. The wait was absolutely ridiculous. It messed up my entire day. I was confident that they were using the latest treatment methods.
by Anonymous
September 29, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
by Anonymous
September 26, 2011
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