Scott Keller, DO

Scott Keller, DO
Mountain East Family Medicine 4120 Five Forks Trickum Rd SW, Mountain East Fam Med Lilburn, GA 30047
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Consumer Feedback

(70 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was this family doctor's staff friendly?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's office too cold?
No, it was fine
by Anonymous
August 29, 2011
Did this family doctor answer all of your questions?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
August 29, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this family doctor's staff friendly?
Yes
by Anonymous
August 28, 2011
The staff does the bare minimun. They're seem pretty miserable. I go to this practice because I know the provider personally and I adore him.
by CARRIE
August 26, 2011
They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by Tom T.
August 23, 2011
Was this provider's office too cold?
No, it was fine
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
August 22, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
August 22, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider prominently display their diplomas or business license?
Yes
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Was this provider's staff friendly?
Yes
by Anonymous
August 17, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
August 15, 2011
Was it easy to make an appointment with this provider?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
August 09, 2011
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