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Scott Keller, DO

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Scott Keller, DO
Mountain East Family Medicine
(70 Reviews)
> Get Phone Number & Directions
4120 Five Forks Trickum Rd SW, Mountain East Fam Med Lilburn, GA 30047
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Consumer Feedback

(70 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was this provider's office too cold?
Not at all, it was the perfect temperature
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
December 08, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Are you going to visit this provider again?
Without a doubt!
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider have an entertaining selection of waiting room magazines?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
December 02, 2011
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Does this provider give unbiased advice?
Yes
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
by Anonymous
November 29, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider offer flexible appointment times?
Yes
by Anonymous
November 21, 2011
Did this provider prominently display their diplomas or business license?
Yes
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Was this provider's office too cold?
No, it was fine
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
October 26, 2011
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. Their staff is very friendly and professional. I got an appointment quickly. I've never had to wait too long. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them.
by Oliver Family
October 25, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's staff friendly?
Yes, they went above and beyond
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
October 21, 2011
Did this provider use excessive foul language?
No
Did this provider have reasonable prices?
Absolutely!
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
October 03, 2011
Their office was nice and quiet. They are always prepared for my appointment and remember everything about me. It was obvious that they had a good relationship with all of their staff members. They always take the time to listen to me. I know they really care about me and what I have to say.
by JV in Lilburn
October 03, 2011
Was the waiting area spacious?
No, but I can always find a seat
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider have reasonable prices?
Yes
by Anonymous
September 13, 2011
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Map and Directions
4120 Five Forks Trickum Rd SW, Mountain East Fam Med, Lilburn, GA 30047