Western Dental Centers

Western Dental Centers
Western Dental Centers 1350 Churn Creek Rd Redding, CA 96003
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Consumer Feedback

(34 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
2 star average for Value
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.53.246
February 23, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Are you going to visit this provider again?
If I need to, I'll return
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
by Anonymous xxx.xxx.41.30
February 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.12.217
February 16, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did this provider rush your appointment?
Yes, I felt like an annoyance!
by Anonymous xxx.xxx.62.249
February 04, 2012
I have been a patient here for about 5 yrs.... until today! I will not be going back here AT ALL! All of a sudden there was an issue with my 11 yr old not haveing his OWN medi-cal (plastic card), which I have never had one to begin with. He has valid medi-cal which was easy for them to verify. He has had no problem being seen here before (without his own card) BUT, today it was a problem and the staff was extremlely rude, not considerate or compassionate what so ever! They made me embaressed in front of the entire lobby and my son was not able to be seen! WE WILL NOW BE FINDING A NEW DENTIST AND ORTHODONTIST!!!!
by Aubrey Foidel xxx.xxx.163.240
January 28, 2012
Was the dental equipment clean?
Yes
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
December 04, 2011
As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. They always made sure that I wasn't in any pain. I know that I can trust their motives, and they're not just looking to make money off me. I never have to worry about them pressuring me to get dental procedures I don't need. They never left me for an extended period of time and I never felt ignored. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places.
by Jim Hunter
September 27, 2011
Did this provider answer all of your questions?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
September 06, 2011
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Did you experience unnecessary pain during your visit?
A little, but it was bearable
by Anonymous
August 26, 2011
The wait was absolutely ridiculous. The staff unfriendly and unhelpful. Lots of dental assistants walking around aimlessly looking confused and not sure what to do. Once x-rayed, we were seen quickly but even the dentist only stopped in to check teeth and then walked out. No discussion or recommendations. Assistant quickly cleaned my son's teeth and left. We walked ourselves out. No advice on how to care for teeth at home. When asked if they could fill out an assessment form for my son's school they told me I would have to leave it and come back at a later time because they were too busy to fill it out. I do not look forward to having to go back to this dental office.
by jnj102305
August 09, 2011
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