Thomas Fiala, MD

Thomas Fiala, MD
Fiala Aesthetics 220 E Central Pkwy Ste 2020 Altamonte Springs, FL 32701
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Consumer Feedback

(20 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by JIll xxx.xxx.250.175
August 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by michael xxx.xxx.133.27
August 14, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged.
Seeing actual pictures of patients made a big difference as well. I don't want to see airbrushed or selected models. I want to see fellow average humans!
Trish was excellent at fillers as well! She sure knows what she is doing and how to make you look your best!
by KAREN B. xxx.xxx.239.205
August 13, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
February 17, 2012
Does this provider promptly return your phone calls?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did you feel that your appearance was unnecessarily criticized by this cosmetic surgeon?
No
by Anonymous
August 22, 2011
I really appreciated that they didn't schedule my procedures all on the same day, and spread them out over the course of a few weeks. That way, my surgeries didn't take as long, and my risk for complications was reduced. I felt like they really cared about my safety and well-being. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care.
by Anonymous
May 12, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
April 16, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
February 25, 2011
I had never undergone a surgery before I met with Dr. Fiala to discuss a tummy tuck procedure after having lost a large amount of weight. Because of this I obviously had a large number of questions, not just about the surgery itself but covering a wide range of topics as I was nervous about making some mistake that would cause me to get less than optimal results.

Dr. Fiala and his staff were patient and responsive to all of my concerns and immediately put me at ease. The office environment was always friendly and open and I never felt uncomfortable with my questions, I was constantly looked after by everyone before, during and after the surgery.

The results of the surgery were excellent and recovery was smooth thanks to checkups and attention. I would use Dr. Fiala again without question for any future surgery needs and would recommend him to anyone who is looking for an excellent surgeon.
by Anonymous
November 18, 2010
Recently I had surgery with Dr Fiala for my breasts. Afer nursing two children I lost most of my fullness and have been self concious for many years. I went to 8 consultations and out of all of them, Dr Fiala was the only one who actually met with me, performed my exam and allowed me to try on the implants before the surgery. He also was the only one who explained that an medium size implant would not lift my breasts to where I wanted them to be. All of the other doctors did not even mention a lift and wanted to be in large implants to fill them up when I did not want to be too big. Dr Fiala really listened to me, he took his time and offered a solution that I was very happy with. He did an implant with a circle lift. Not only did it lift me enough, it made the brown part of my areola small and round again. I am so excited and my breasts look so pretty!!! Also, the staff was so nice and supportive. I felt like everyone really cared about me. Thank you Dr. Fiala and Staff!!!!
by Anonymous
November 18, 2010
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