Costa Mesa Square Family Dental Group

Costa Mesa Square Family Dental Group
Costa Mesa Square Family Dental Group 1450 Baker Street Costa Mesa, CA 92626
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Was the waiting area spacious?
Yes
Was this provider's office too cold?
No, it was fine
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
Does this dentist use current and safe equipment?
Fairly current
by Anonymous xxx.xxx.3.166
February 06, 2013
Dr Robert Boniadi is fairly attentive and gentle when performing dental care services. However, once I went to the office and a woman (his wife who is also a dentist??) was replacing him. I just went for a cleaning and I left with a ridiculously long list of treatments that I was supposedly in need of. I regularly go to the dentist and how is it possible that all of the sudden I had lots of cavities, I needed a couple of crowns etc etc?? She was obviously upselling their services and I really didn’t like it. But the worse part of that experience came the days after the visit. I had a terrible pain to all my teeth for 3-4 days!! And that was the result of a simple cleaning!! She was so rough on my gums and teeth when cleaning them, that my all mouth was sore for days. I had to take some medicines to deal with the pain and I never never had such a problem before.
I came back later and told the dentist Robert Boniadi what she did to me and he was smiling, and didn’t want to contradict her on her analysis of my teeth, but it was obvious that I didn’t need all that work done. He kind of admit that, but not directly.
Bottom line, I will never go back to the office again.
I just regret not asking for her name.
by Litz xxx.xxx.56.130
August 24, 2012
I visited this dentist because I was lookinf for a FEMALE dentist. When I got to the office, a male doctor was instead of the female one that I was expecting. I tried Dr Boniadi and he was friendly. He did some work on me. The back office was another story. They gave a quote for the work I needed, and I agree to have it done. I paid my portion and after the work was done, I received a not very professional letter (with errors) advising me that the insurance denied payment and I was responsible for the charges. I called them back to let them know that I had paid what they requested on my first visit. Needles to say, I never went back to the office
by pm xxx.xxx.14.35
August 21, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by jcms xxx.xxx.220.216
June 15, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by J xxx.xxx.176.24
June 12, 2012
Did this provider rush your appointment?
No
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider offer flexible appointment times?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
June 27, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider remember you by name?
Sometimes, but not always
Did you experience any unnecessary pain while your teeth were cleaned?
No
by Anonymous
April 11, 2011
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you feel safe in this provider's care?
Yes
Did this provider answer all of your questions?
Yes
by Anonymous
March 11, 2011
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