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Lifelong Dental Care

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Lifelong Dental Care
Lifelong Dental Care
(28 Reviews)
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1860 Alcatraz Avenue Berkeley, CA 94703
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Consumer Feedback

(28 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
I tried to contacting dental office 6 months even had to send referrals 4 times and they said the still get the referrals I even sent in a pre registration form that when I finally got an appointment they said they did not receive they found it in a draw , I finally got an appointment and 30 days later they have NOT returned my phone call or booked and appointment that the dentist said I needed STAT. The front desk is poor in customer service and would not recommend dealing with this office even though the back of the house is excellent.
by Mitch Turner xxx.xxx.39.141
September 10, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Was the provider's staff welcoming to you?
Somewhat
Did you leave the office feeling satisfied with your visit?
Somewhat
Did the waiting room smell clean?
Mostly
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.13.163
June 10, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider take that extra step to make you feel special?
Yes
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Was this dentist's staff friendly?
Yes
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
by jazmine xxx.xxx.247.226
March 08, 2014
I wanted to switch from Western Dental. Lifelong told me they'd start by making an appointment for x-rays. I told them I could bring my current x-rays. I brought them for my first appointment and at the time, about 5 years ago, they told me, sorry, we can't use these x-rays, cause we don't use the modern kind yet. We'll have to reschedule for an x-ray appointment. I am frustrated easily with my disability, The trips and phone calls and dissatisfaction with first dentist and no apology for wasting my time at Lifelong and delaying my treatment did not sit well with me. I realize that my review did not really give their treatment a chance though.
by Anonymous xxx.xxx.195.99
February 27, 2014
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this dentist's staff friendly?
Yes, they went above and beyond
Was this provider's office clean?
It was satisfactory
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.50.201
August 19, 2013
Does this provider welcome questions?
Yes, they don't mind answering my questions
Were you able to watch TV during your dental procedure?
Not at all. I was extremely bored the entire time
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
by Anonymous xxx.xxx.144.11
June 04, 2013
It was so nice to arrive and see many fully qualified staff members. They made sure that I wasn't in any pain. Their primary concern is my safety and comfort, and they took the time to address every concern of mine immediately. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else, and I am truly appreciative of the dentist' s dedication to patient care and comfort.
by Anonymous xxx.xxx.66.196
April 21, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider treat every client equally?
Yes, they don't show favoritism
Was it easy to make an appointment with this provider?
Practically Impossible
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Beverly Mcconico xxx.xxx.116.10
February 06, 2013
Did you feel safe in this provider's care?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Would you refer this provider to a family or friend?
Yes
Were you able to relax during your appointment?
Yes
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Anonymous xxx.xxx.160.249
October 25, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.229.245
June 03, 2012
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Map and Directions
1860 Alcatraz Avenue, Berkeley, CA 94703