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Zieman & Pfeffle, DMD, PC

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Zieman & Pfeffle, DMD, PC
Zieman & Pfeffle, DMD, PC
(11 Reviews)
> Get Phone Number & Directions
5901 Grelot Road Mobile, AL 36609
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Great doctor

Poor customer service -- I have called many times to speak with the person who handles the insurance billing. They take my name and number, but never return my call. This was 4 times that I left a message with a live person. Yet they continue to send invoices, and threaten with collection agency. Finally, I just paid the bill and vowed not to use them again

When my other son needed the same procedure, I chose another doctor. The same service was provided at a lower rate, and they recognize discounts from BCBS (my provider), which Zieman & Pfeffle did not recognize according to the statements, but I coudl never verify because they don't return calls....
by Tom Carlyle xxx.xxx.65.185
August 29, 2016
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Somewhat
Did this provider seem well-trained and experienced?
Absolutely
Is this provider willing to pursue advice from other providers when necessary?
Probably yes
Does the provider's staff try to be helpful?
Yes
by Anonymous xxx.xxx.213.223
September 11, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Definitely
How would you rate your experience with this provider?
The best
Did the staff help you feel comfortable when you called with questions or concerns?
Absolutely
by Anonymous xxx.xxx.84.146
May 16, 2014
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Would you refer this provider to a family or friend?
Yes
Are you going to visit this provider again?
Without a doubt!
Does this provider have helpful information available online?
Yes
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.251.6
March 22, 2013
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider welcome questions?
No, They dismissed my questions as unimportant
by Anonymous xxx.xxx.234.85
February 26, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.73.38
September 13, 2012
Was this provider late to your appointments?
No, they were on time
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
August 15, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous
July 21, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
Did this provider show attention to detail?
Kind of, but not very much
by Anonymous
June 13, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
March 31, 2011
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Map and Directions
5901 Grelot Road, Mobile, AL 36609