Directory > Providers > Doctor > Family Doctor > CA > Indio > Steve Novak, MD > Reviews

Steve Novak, MD

Nearby

Family Doctors

Murray Donald Taylor, MD

Rancho Mirage, CA

Janet Briggs, DO

Rancho Mirage, CA

Yvonne George Morgan, MD

Palm Springs, CA

Steven Catlett, MD

Indio, CA
Get Featured on Wellness.com > Learn More
Steve Novak, MD
Novak Urgent Care
(38 Reviews)
> Get Phone Number & Directions
80545 US Highway 111 Indio, CA 92201
Add a Review

Consumer Feedback

(38 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Dr. Steve Novak himself is a good clinical physician. Unfortunately, when Dr. Novak is away, his associate is on duty; the latter is as if from another planet. Regardless of circumstances, expect to wait a long time.
by WhitUC xxx.xxx.37.19
September 19, 2015
I thought he and staff were great! My son needed a minor urgent surgery and Dr. Novak did it immediately. Yes it did put his appts back an 1hr or more..but his concern was my son..and I have to be grateful he does a triage assessment with his patients..his office staff advised everyone he would be running late.. They were patient with me..I must of went to desk 10x..I was so worried...and the 2nd aftercare apt was very reasonably priced..great Urgent care..I was upset when my girlfriend gossiped Dr. Novak wasn't allowed to practice at hospitals in area..I found out that is completely untrue. I will go to Dr. Novak if I ever need Urgent care again! Oh, and the place was very clean. Including restroom. They could use more magazines..
by K.SRC. xxx.xxx.12.33
June 30, 2015
Dr. Novak is a little impatient with his staff, but considering his workload and a system which is controlled by insurance companies, I was very impressed with is knowledge and his ability to diagnose and get things done. He is a caring doctor. If you can get past the long waits and a little disorganization he is worth waiting to see.
by Tangochica xxx.xxx.87.144
December 10, 2014
Was this doctor's staff friendly?
No, they were rude
by Anonymous xxx.xxx.209.145
September 23, 2014
Did you leave the office feeling satisfied with your visit?
Yes
Did this doctor answer all of your questions?
Yes
Was this doctor's staff friendly?
Yes
Was this doctor friendly?
Yes
Would you refer this provider to a family or friend?
Probably
by Anonymous xxx.xxx.252.225
August 25, 2014
Was this family doctor friendly?
Friendly Enough
Does this family doctor use current and safe equipment?
Yes
Would you recommend this family doctor to others?
I Already Have
Was the wait time for your appointment reasonable once you got to the office?
Yes
Did you feel that your visit with the provider was time well spent?
Mostly yes
by Anonymous xxx.xxx.170.204
March 25, 2014
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Was this provider's office clean?
It was satisfactory
by Anonymous xxx.xxx.165.138
January 24, 2014
I would never send my friends or family here. My experience here was truly horrifying. I felt very rushed. They barely spent two minutes with me and almost completely ignored me.

The Dr was very rude to me and to my little girls.I'm surprised that he is able to keep his doors open with his bedside manner. I won't be returning.
by jessy xxx.xxx.239.22
October 17, 2013
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
by Anonymous xxx.xxx.66.214
August 10, 2013
Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. It was easy to get the appointment time that worked for my schedule. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. The wait was absolutely ridiculous. It messed up my entire day. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. One area of improvement that this business is in dire need of is revamping their building to make it more handicap-accessible. It seemed extremely out-of-date and a little unsafe as well.
by missy xxx.xxx.248.205
July 31, 2013
Add a Review
Map and Directions
80545 US Highway 111, Indio, CA 92201