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Michael Milligan, MD

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Michael Milligan, MD
Dermatology & Dermatologic
(17 Reviews)
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35200 Bob Hope Dr Ste K304 Rancho Mirage, CA 92270
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Consumer Feedback

(17 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
4.5 star average for Value
The experience we had with the girls in the office and Dr Milligan today was exceptional, the bad yelps don't know what their talking about. We believe they should have a Star on the walk of FAME!
by Sheila & Mike Davis xxx.xxx.1.165
January 12, 2016
Was this doctor friendly?
Not at all
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did this doctor answer all of your questions?
No, I left confused and frustrated
Was this doctor's staff friendly?
No, they were rude
Does the provider's staff try to accomodate your schedule when booking appointments
No
by Anonymous xxx.xxx.242.118
July 25, 2014
Was this doctor's staff friendly?
No, they were rude
Was this doctor friendly?
Not at all
Does this doctor use current and safe equipment?
No; the equipment needs to be updated
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Does this provider answer the phone in a reasonable time when you call?
No
by Acne condition xxx.xxx.159.62
May 25, 2014
My doctor referred me to Dr. Milligan. I looked at the reviews and was hesitant to go. Well, sadly the negative reviews are very true and I will NEVER return or recommend this office.

Others talked about the how bad the customer service is and it really is horrible. You can hear everything that is going on behind that "bullet proof glass" in front of the check-in desk. One patient was upset complaining about something and then after he left, you could loudly hear them talking about him and his situation so that everyone in that large waiting room could hear - VERY UNPROFESSIONAL and UNACCEPTABLE. Let me tell you, if I were that patient, I would have told them off for all to hear.

When I checked in, the woman behind the desk was not friendly and did not smile, say hello or thank you. All of them seem to lack basic communication and customer service skills.

After waiting 30 minutes past my appt. time, I finally got called back. Dr. Milligan came in right away, but literally spent 4 minutes with me. He is nice, but there is something very creepy about him. I was very uncomfortable the entire visit. I also felt he just handed me a poorly copied piece of paper with what he felt was wrong, gave me a couple prescriptions and I was out the door. I feel like he didn't really spend any time really looking at my condition and didn't care to hear any background or anything like that. I guess I didn't have a serious enough skin problem for him to want to spend any time with me.

There are a ton of other dermatology offices here in the desert. I know a lot of them are perhaps more "Hollywood" than this one - in fact that's why I decided to come her because it seemed like an actual dermatology office focused on skin problems and not physical appearance enhancements. Regardless, this is a horrible place and I would find another office.
by Mason B xxx.xxx.118.80
November 04, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider give unbiased advice?
Yes
Was it easy to make an appointment with this provider?
Yes
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.157.188
September 16, 2013
by Anonymous xxx.xxx.99.66
July 11, 2013
Would you refer this provider to a family or friend?
No, I wasn't impressed
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
by Anonymous xxx.xxx.72.170
May 10, 2013
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were the waiting room chairs comfortable at this dermatologist's office?
Not really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.239.109
May 03, 2013
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.57.177
January 16, 2013
Would you refer this provider to a family or friend?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by juan xxx.xxx.113.82
December 12, 2012
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Map and Directions
35200 Bob Hope Dr Ste K304, Rancho Mirage, CA 92270