They put in the extra effort to make me feel valued and important. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I'll definitely be going back. I didn't have a bad experience. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.