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Ervin Epstein Jr, MD

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Oakland, CA

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Ervin Epstein Jr, MD
Epstein & Epstein
(31 Reviews)
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400 30th St Ste 205 Oakland, CA 94609
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Consumer Feedback

(31 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
Are you going to visit this provider again?
Without a doubt!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
by Anonymous
June 19, 2011
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Was this provider's office clean?
It was satisfactory
Was the waiting area spacious?
No, multiple people had to stand
by Anonymous
May 23, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider have reasonable prices?
Yes
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
May 10, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
April 29, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous
April 18, 2011
Busy, professional office. Dr. Epstein is wonderful: direct, great sense of humor, personable and thorough. Tends to run a bit late, tho, so bring a book.
by Momo
April 13, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider prominently display their diplomas or business license?
Yes
Did this provider have bad breath?
Not at all, I didn't notice a smell.
by Anonymous
April 07, 2011
I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here. Just as a side note, I was very impressed with how conveniently located this business was. It was easy to find, I didn't have any trouble at all. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I know that they have a lot of clients here so I understand that they many not remember my name every time. They always make an extra effort to be polite and courteous.
by Rick
March 15, 2011
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous
March 14, 2011
Was this provider friendly?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
March 07, 2011
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Map and Directions
400 30th St Ste 205, Oakland, CA 94609