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Ervin Epstein Jr, MD

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Dermatologists

Dermatology

Oakland, CA

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Oakland, CA

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Ervin Epstein Jr, MD
Epstein & Epstein
(31 Reviews)
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400 30th St Ste 205 Oakland, CA 94609
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Consumer Feedback

(31 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2.5 star average for Value
I am going to refer everyone I know here. I absolutely love this place. All of my questions were answered during the appointment, which put my mind at ease. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time.
by hannahgitel
November 29, 2011
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one.
by alameda
November 28, 2011
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this dermatologist answer all of your questions?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
October 24, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's office easy to locate?
Fairly Easy
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
August 17, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
August 15, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous
August 12, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was the waiting area spacious?
No, but I can always find a seat
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
August 10, 2011
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous
August 09, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
August 03, 2011
Would you recommend this dermatologist to others?
I Already Have
Was this provider's office easy to locate?
Fairly Easy
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
June 28, 2011
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Map and Directions
400 30th St Ste 205, Oakland, CA 94609