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Ralph Salimpour, MD

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Ralph Salimpour, MD
Salimpour Pediatric Grp Inc
(35 Reviews)
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15477 Ventura Blvd, 3rd Fl Sherman Oaks, CA 91403
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Consumer Feedback

(35 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
4.5 star average for Value
Was this provider's staff friendly?
Not Really
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
If your child is sick can the pediatrician see him/her on the same day?
No, but they're usually seen pretty quickly
Was it easy to make an appointment with this provider?
No, it took a while
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
by Anonymous xxx.xxx.101.254
December 19, 2013
Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. They were extremely argumentative and became angry very easily. I was trying to explain my situation and they just contradicted everything I was saying before I could finish. They seemed stuck in the past. I was nervous about being exposed to archaic treatment methods. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. I love that they always make sure I'm able to be with my child at all times. They go above and beyond to make sure my child and I are always comfortable. those front desk hoes can keep going to the gym . they will never loose wait if they eat like pigs . michelle lol
by g xxx.xxx.6.236
November 13, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Does the pediatrician over-treat your child for simple ailments?
No, they don't over-treat my child
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
by Rnc xxx.xxx.239.85
October 25, 2013
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.8.173
October 07, 2013
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Somewhat, but not enough
Was this provider's office too loud?
No, it wasn't too loud
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.22.131
September 16, 2013
I was very excited to meet Dr. Salimpour based on all of the wonderful reviews, but his front office treated me so horribly I never had the opportunity to meet him myself. I left 3 messages and never got a call back. Finally on my 4th time of calling, someone answered. I began to share with them that My 2 year old came down with a really bad cold and horrible cough the night before. They told me I could walk in before 11 am. I arrived at 10:40am only to walk into an office with at least 40 people in the waiting room. It resembled a free clinic. Not that anything is wrong with that, but this is why I pay a fortune for insurance. To avoid situations like that. I go to check in while holding my very sick toddler and they told me that they have already seen their first 10 walk in's for the day and I was number 11 so they couldn't see me. This is while my daughter was hacking up half her lung in my arms. I asked if they could please make an exception based on her condition and they told me no. I then asked for the urgent care's in the neighborhood and they told me they didn't have a list. They were so unbelievably rude, inconsiderate and incompassionate. I called another doctors office I found on google who gladly gave me the urgent cares within my medical group. It is really a shame because he sounds so wonderful. Only if his front office could be the same. I am going back to my other doctor in Santa Monica. It is a treck but well worth it after that horrible experience!
by Upset mommy! xxx.xxx.231.51
July 30, 2013
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
No, they didn't make me feel uncomfortable or stupid
Was the waiting area spacious?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider answer all of your questions?
Some were answered
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
by Anonymous xxx.xxx.165.204
April 17, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by PHYLLIS xxx.xxx.107.34
February 20, 2013
Does this provider offer flexible appointment times?
Yes
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.109.223
January 25, 2013
I love the Doctors here, the problem are the nurses. They are rude if you are not hispanic. Im sorry this had to come down to race, but if this was they other way around then everyone would be upset. My child is half white/hispanic but when I take him in there the nurses say oh ok have a seat, I always ask we have an appt but there are a lot of people here they say no appointements come first there is only one or two in front of you, then I have time and time again seen hispanic women come in speak to them in spanish or sometimes english the nurses act like thier best friends then the nurses take them right to the back. While I sit there for usually half an hour to an hour past my appointment. The doctors are great and really good with my baby, but these nurses have to change or Im going to change doctors.
by Anonomous xxx.xxx.10.197
January 23, 2013
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Map and Directions
15477 Ventura Blvd, 3rd Fl, Sherman Oaks, CA 91403