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James Hicks, MD

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James Hicks, MD
Northlight Counseling Associates, Inc
(8 Reviews)
> Get Phone Number & Directions
5050 N 8th Place, Ste #8 Phoenix, AZ 85014
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Was the office accommodating when booking an appointment?
Very good
Did this provider listen to your input and concerns?
Absolutely
Does this provider treat their staff well?
Extremely well
Did this provider seem knowledgeable and competent?
Definitely
by Anonymous xxx.xxx.99.241
June 26, 2014
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Do you feel that you made progress during your sessions with this psychiatrist?
Yes, I've noticed an improvement
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
by Anonymous xxx.xxx.105.138
February 22, 2013
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous xxx.xxx.82.46
September 16, 2012
I have followed Dr Hicks all over the Phoenix area, even paid his full bill when he was not covered by a change in my insurance. But his move to Northlight has thoroughly upset me. They do not call to remind me of appointments, but they wish me to pay a no-show fee in excess of my normal copay.
by Anonymous
February 27, 2012
The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. They're very flexible with their appointment times. Whenever I want an afternoon appointment, they're able to get me in, and whenever I want a morning appointment, they're able to fit me in as well. It's great not having to rearrange my schedule at all. The chairs in their waiting room weren't the best but they served their purpose and I couldn't complain.
by Anonymous
February 06, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
January 18, 2012
I will absolutely be returning. They did a great job, and I can’t wait for my next appointment. One thing I liked about their office, was how easy it was to find parking. I found a spot within a matter of minutes. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. I appreciated that they explained my treatment's risks and benefits. I felt a lot more informed. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.
by Anonymous
December 03, 2011
Did this psychiatrist ever condone negative behavior?
Not at all. They discouraged negative behaviors and suggested helpful solutions
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this psychiatrist's office easy to locate?
Fairly Easy
by Anonymous
September 26, 2011
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Map and Directions
5050 N 8th Place, Ste #8, Phoenix, AZ 85014