Bradley Barnett, MD

Bradley Barnett, MD
Casas Adobes Physicians 5880 N La Cholla Blvd Ste 150 Tucson, AZ 85741
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Consumer Feedback

(49 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
I will NOT be going back there again and I have been going there for as long as I can remember (since I was a kid), and I am 26 years old now. The management of the office is HORRIBLE and they seem to be going down hill in my opinion. My primary physician is Dr. Barnett but I have not seen him in about 10 years, no exaggeration there because he is always "booked". They are always running behind and you have to wait for over an hour past your appointment time to even be seen. The last time I was in there, the rude "check in lady" tried to tell me that I had never been there before, she couldn't find me in the system, that I was a new patient not an existing, which was hilarious to me because she had just printed out the form for me to sign to make sure all my EXISTING information was correct. Which it wasn't, even after filling it out with current information the previous time I was in there before this appointment. Needless to say after all of that I didn't even stay for my appointment because I was being told I had to pay a missed appointment fee for an appointment I NEVER missed if I wanted to be seen for my appointment. I refused to pay it, so I was not going to be seen, and she then tells me I was still going to be charged my co-pay for this appointment even though I was not going to be seen, which is quite ridiculous in my opinion. The "check in lady" (I wish I wrote down her name) was rude and needs to be put through customer service training if she is going to be working with the public. This place is a joke and only continues to decline. I have now found myself a new primary physician right up the road who is absolutely amazing!! I should have left this doctors office a long time ago!!!
by C. Cline xxx.xxx.13.186
March 25, 2015
Was this doctor's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.202.162
June 17, 2014
Was this doctor's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Does this doctor use current and safe equipment?
Yes
Was this doctor friendly?
Yes
Was this provider helpful about using your insurance coverage?
Yes
by Anonymous xxx.xxx.56.187
June 11, 2014
Was this doctor's staff friendly?
Yes, they went above and beyond
Would you recommend this doctor to others?
Yes
Was this doctor friendly?
Yes
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
How would you compare this provider to others in his/her field that you have visited?
Wonderful
by Lisa Markham xxx.xxx.7.242
April 24, 2014
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was this family doctor friendly?
Extremely Friendly
Does this provider have helpful information available online?
No, just a basic listings page
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous xxx.xxx.67.221
January 14, 2014
They This doctor's office is in the business of submitting false claims to your issurance company. I had a free physical exam(one year check up) and the submitted a claim for an office visit. The lady at the desk was very rude and didnot want to help. She told me I should have asked for the "free" portion of the exam and said since the doctor asked me questions, it turned into an office visit. Complete scam stay away!
by james kurk xxx.xxx.120.147
January 08, 2014
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.0.99
November 04, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Deanna Chavez xxx.xxx.108.14
August 27, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this family doctor use current and safe equipment?
Yes
by Anonymous xxx.xxx.101.66
August 27, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Was it easy to make an appointment with this provider?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this family doctor use current and safe equipment?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.36.221
August 06, 2013
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