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St. Andrews Family Practice Laser & Aesthetics

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St. Andrews Family Practice Laser & Aesthetics
St. Andrews Family Practice Laser & Aesthetics
(7 Reviews)
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132 ST. ANDREWS DRIVE MURFREESBORO, TN 37128
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
This office was very unorganized. They were always forgetting things during visits. When I called for lab results, I never got a call back. When a bill came in the mail, I called to question it because of how scattered they are, but the lady took a message. The billing department never called back. Called back again and again, no call back, so then I sent a letter in the mail. The lady then called, but it never was resolved. They need to get it together. I found a new place
by Not satisfied xxx.xxx.177.95
October 19, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider answer all of your questions?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.38.12
October 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.209.130
July 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.238.230
April 09, 2012
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.
by Anonymous
January 12, 2012
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
January 11, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
April 11, 2011
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Map and Directions
132 ST. ANDREWS DRIVE, MURFREESBORO, TN 37128