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Michael C Feinstein, OD

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Livingston, NJ

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Michael C Feinstein, OD
(35 Reviews)
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17 ACADEMY ST NEWARK, NJ 07102
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Consumer Feedback

(35 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Does the provider's staff treat you well?
Yes
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
Does the provider's staff try to be helpful?
Mostly
by Tyesha Rogers xxx.xxx.103.39
February 19, 2014
Did you experience unnecessary pain during your visit?
No
Are you going to visit this provider again?
Without a doubt!
Did this provider use excessive foul language?
No
Does this provider use current and safe equipment?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.234.143
October 07, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
Do you feel that you could have received better service somewhere else?
No, I don't think so
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.141.36
August 05, 2013
Does this provider promptly return your phone calls?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.190.43
May 04, 2013
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
by Anonymous xxx.xxx.193.1
March 15, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Are you going to visit this provider again?
Sure
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider use current and safe equipment?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.53.200
February 04, 2013
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by TIFFANY PHILLIPS xxx.xxx.39.84
January 29, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.241.50
January 10, 2013
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Tonya xxx.xxx.103.34
January 04, 2013
Did this provider rush your appointment?
No
Did this provider have reasonable prices?
Absolutely!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider remember you and your circumstances at every appointment?
Yes
by Gloria xxx.xxx.111.133
December 18, 2012
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Map and Directions
17 ACADEMY ST, NEWARK, NJ 07102