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Northern Light Internal Medicine

Northern Light Internal Medicine

(9 Reviews)

Office

(207) 947-6141

Fax (207) 941-8803 302 Husson Avenue Suite 1 Bangor, ME 04401

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Consumer Feedback

(9 Reviews)

Service

Environment

Expertise

Staff

Recommended

Value

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My mother, 90, has had Dr Ronco for over 20 years and adores him.
I am her daughter, and would like to acknowledge Kayla Macleod, who works with Dr. RONCO, as the best at her job I have had the pleasure of corresponding with. She has gone above and beyond to answer all my questions, responding to my concerns and understanding my mother as a patient.

by Cassidy xxx.xxx.213.33

December 18, 2024

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Julie Kingsbury has been treating my grandparents inappropriatly for months. Her incompitence has caused my grandmother in particular to become incredibly sleep deprived, which has lead to a worsening of her dementia and to at least one fall that I am aware of. My grandmother is 91 years old and has scabies, which Julie has not only diagnosed as dry skin multiple times but also did not treat appropriately when she did finally diagnose the symptoms correctly. Currently she is denying that my grandparents have scabies (they certainly do) and is causing my grandmother to suffer immensely. I have gone as far as getting a malpractice case review from a lawyer. Based on my experience with Julie I am not satisfied an look upon her work with my grandparents as negligent, irresponsible, and incompetent.

by Alexandra xxx.xxx.67.163

June 18, 2014

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Does this provider promptly return your phone calls?

No, I have to wait weeks before I hear back

Were the restrooms clean at this provider's office?

Yes, I could tell they were cleaned regularly

Is this business in a safe neighborhood?

Yes, it was in a safe enough neighborhood

Does this provider offer any coupons, discounts or promotions?

Not that I have seen

Did a staff member acknowledge or greet you when you entered?

Briefly, but they didn't make an effort to help me

Did this provider thoroughly explain the risks and benefits of your treatment?

They were explained, but not thoroughly

by Anonymous xxx.xxx.98.38

March 05, 2013

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Would you refer this provider to a family or friend?

Yes, I'm going tell everyone about them. I absolutely love this place!

Did you leave the office feeling satisfied with your visit?

Completely!

Did this provider listen to your input and concerns?

Absolutely! This provider always listens carefully to what I have to say!

by Anonymous

January 18, 2012

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Were the waiting room chairs comfortable at this provider's office?

Yes

Was this provider's office clean?

Yes everything was neat and sterile

Was this provider willing to stay open late to accomodate your needs?

Sometimes, but most of the time they don't

by Anonymous

November 10, 2011

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They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. It is obvious that their office is cleaned regularly. It was fantastic. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. I was very impressed by how advanced and sophisticated their equipment was. It looks like it might be brand new.

by S. Davenport

October 25, 2011

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Did this provider show attention to detail?

Definitely not. They were unaware of my situation, even though they had my information

Does this provider always put the customer first?

Definitely not. They seem to care more about themselves

Did the staff make you feel uncomfortable when you called with questions or concerns?

No, they didn't make me feel uncomfortable

Has this provider ever cancelled your appointment on you last minute?

No, they didn't cancel on me last minute

Was this provider's office too cold?

No, it was fine

by Anonymous

October 03, 2011

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Does this provider adhere to the customer is always right policy?

Yes, they listen to all complaints and make every effort to correct the situation.

Was this provider's office too cold?

No, it was fine

Does this provider maintain a professional appearance?

Absolutely! You can tell that he/she really makes an effort to look professional

by Anonymous

July 25, 2011

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They always make an extra effort to be polite and courteous. However I recently been expirencing some (severe) symtoms of depression and anxiety, It's now reached the degree where i do not leave my home only if required, I've made (multiple) phone calls also began seeing a counsler to possibly help with my situation, unfortunately she feels the only way to pursue with counsling sessions, I need to level out my depression issue possibly with medication?, She also attempted to reach my PCP Julie kingsbury, with phone calls and a letter sent directly, she too has been unsuccessful with a reply. I'm not sure what else to do, I feel im at the end of my rope. My husband is also very concerned regarding this situation. I don't consider myself a complicated patient I only see Julie usually for physical's and rarely ever call the office with issues etc.... however i will admit Im a bit frightened not having control of my emotions, i've never expirenced this before, or at least to this degree. I understand julie's practice is extremely busy, however im only requesting some guidance on what to do next, Perhaps this may be the cause of my consistant migraines?? Please i dont know what else to do or who else to turn to..... sincerely, Sandra I. Blanchard

by Sandra Blanchard

June 29, 2011

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Map and Directions

302 Husson Avenue Suite 1, Bangor, ME 04401

Website https://northernlighthealth.org/Our-System/Eastern-Maine-Medical-Center/Locations/Internal-Medicine

Primary Specialty