Anita M Grassi, MD

Anita M Grassi, MD
311 ARSENAL ST WATERTOWN, MA 02472
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Consumer Feedback

(32 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Would you recommend this dermatologist to others?
Yes
by Anonymous xxx.xxx.226.243
April 22, 2013
Would you recommend this dermatologist to others?
I Already Have
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was the waiting area spacious?
No, but I can always find a seat
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
by Anonymous xxx.xxx.4.9
November 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.59.113
April 24, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.189.37
April 23, 2012
I would recommend them to my friends and family for sure. The service was impeccable and they were so caring. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by Harlan Rieur
February 29, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Is this business handicap-accessible?
Yes, it was handicap-accessible
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous
February 21, 2012
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
February 08, 2012
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Were the waiting room chairs comfortable at this dermatologist's office?
Yes
by Anonymous
February 06, 2012
They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. I really appreciated the fact that the staff was so welcoming. They were friendly and made me feel at home. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times.
by mike
January 31, 2012
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this dermatologist answer all of your questions?
Every question I had was answered thoroughly
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
January 17, 2012
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