Anita M Grassi, MD

Anita M Grassi, MD
311 ARSENAL ST WATERTOWN, MA 02472
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Consumer Feedback

(32 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this dermatologist friendly?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
January 12, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was this provider's staff friendly?
Yes
by Anonymous
January 02, 2012
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
December 19, 2011
Are you going to visit this provider again?
Without a doubt!
by Anonymous
December 13, 2011
I would recommend them to my friends and family for sure. The service was impeccable and they were so caring. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for.
by elima
November 23, 2011
Was this provider's staff friendly?
Yes
by Anonymous
November 15, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
November 05, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
November 01, 2011
Was it easy to make an appointment with this provider?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Would you recommend this dermatologist to others?
Yes
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
October 17, 2011
Did you feel safe in this provider's care?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
October 17, 2011
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