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Lee D Lerner, OD

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Lee D Lerner, OD
(27 Reviews)
> Get Phone Number & Directions
381 MOODY ST WALTHAM, MA 02453
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Consumer Feedback

(27 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Excellent service - helpful staff. Good value
by GJ xxx.xxx.96.241
August 06, 2014
Did this provider prominently display their diplomas or business license?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider friendly?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.40.4
July 08, 2013
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Did this provider have reasonable prices?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous xxx.xxx.165.138
February 12, 2013
Did you experience unnecessary pain during your visit?
No
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Did this optometrist seem knowledgeable about different types of contacts?
Sort of, I wasn't entirely convinced she/he knew what they were talking about
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
by Anonymous xxx.xxx.56.34
October 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.28.171
August 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.21.165
August 01, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.143.210
July 24, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
March 01, 2012
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
by Anonymous
February 07, 2012
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
January 27, 2012
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Map and Directions
381 MOODY ST, WALTHAM, MA 02453