Deborah L Wayne, OD

Deborah L Wayne, OD
380 BROADWAY CHELSEA, MA 02150
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
She is very professional and she helps you pick out frames.
by Marcella xxx.xxx.22.128
September 29, 2015
Dr Wang charged me a lot of money to make my glasses. Twice they came out wrong. The second time she was not very professional with me about i and dismissed it as in my mind that I saw imperfections. The wait time on the phone today just to speak of broken glasses was over 20 min, I would not recommend this Doctor, She needs a professional staff who can handle a busy office and she does not have that. Often she needs to work up front to help out and that leaves patients waiting in the waiting area long past their appointment times.
by Bella xxx.xxx.33.107
October 23, 2014
Do you think that the provider's staff are well trained?
Mostly
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Would you recommend this optometrist to others?
Yes
by Anonymous xxx.xxx.67.80
March 22, 2014
Was this provider friendly?
Yes
Does this provider use current and safe equipment?
Yes
Does the provider's staff maintain a professional appearance?
Somewhat
Was this provider helpful about using your insurance coverage?
Not really
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
by Anonymous xxx.xxx.102.131
March 17, 2014
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.201.160
December 20, 2013
Does this provider have helpful information available online?
Yes, but its hard to find
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.37.197
September 09, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.204.20
August 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by siriusxO xxx.xxx.97.83
July 30, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.36.48
June 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.154.216
April 04, 2012
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