Deborah L Wayne, OD

Deborah L Wayne, OD
380 BROADWAY CHELSEA, MA 02150
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous
March 09, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider promptly return your phone calls?
Yes
Was the waiting area spacious?
No, but I can always find a seat
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
February 14, 2012
Did this provider listen to your input and concerns?
Yes
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
December 21, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was this provider friendly?
Yes
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
Does this provider give unbiased advice?
Yes
by Anonymous
December 15, 2011
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous
November 29, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's office easy to locate?
Fairly Easy
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
October 04, 2011
They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily.
by Anonymous
May 23, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous
April 28, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Were the waiting room chairs comfortable at this provider's office?
They were average
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
March 08, 2011
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