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Harriet Dann, MD

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Harriet Dann, MD
Suburban Eye Specialists
(17 Reviews)
> Get Phone Number & Directions
825 Washington St Ste 160 Norwood, MA 02062
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Consumer Feedback

(17 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Staff are excellent. Greeted immediately upon entering. Waiting room was clean and modern. Seen within 5 minutes of my appointment and was worked up by Rafael who was amazing. Best exam I have ever had. Dr. Dann was pleasant and explained everything to me. Left the office in about an hour. Great visit
by Susan D xxx.xxx.208.12
January 04, 2016
I was concerned about floaters / flashes / dark curtain in my eye. Dr Dann said everything looked OK, but at my insistence decided a referral to a retina specialist would be appropriate. Acted very disinterested a d dismissive of my concerns, just part of "normal aging".

Said they'd set it up the retina appointment ASAP and call me, a week went by no call. Called them and they had FORGOTTEN me. Told me to set up appointment, best I could get was 3 weeks out.

Turns out I had a detached retina requiring emergency surgery! A month went by from my visit to Dr Dann until the retina visit.

I was a long-time patient of Dr Dann's, but no more in light of what appears to be either laziness, disinterest in patients, or incompetence.
by hdola xxx.xxx.2.175
January 25, 2015
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
Was this provider compassionate to you and your situation?
Yes
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider's staff friendly?
Yes
Was this provider friendly?
Yes
by Anonymous xxx.xxx.195.119
March 26, 2014
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider's staff friendly?
Friendly Enough
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider show attention to detail?
Kind of, but not very much
Does this provider remember you by name?
Sometimes, but not always
by Colleen xxx.xxx.34.226
November 04, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider friendly?
Yes
by Jane xxx.xxx.177.102
September 27, 2013
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous xxx.xxx.95.103
June 13, 2013
Was the waiting area spacious?
Yes
Was this provider's office easy to locate?
Fairly Easy
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was this provider argumentative or easily angered?
Yes, I was scared to say anything
by Anonymous xxx.xxx.227.10
March 12, 2013
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider remember you by name?
Sometimes, but not always
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
by Anonymous xxx.xxx.227.120
February 01, 2013
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.84.229
January 07, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.168.26
August 20, 2012
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Map and Directions
825 Washington St Ste 160, Norwood, MA 02062