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Harriet Dann, MD

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Harriet Dann, MD
Suburban Eye Specialists
(17 Reviews)
> Get Phone Number & Directions
825 Washington St Ste 160 Norwood, MA 02062
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Consumer Feedback

(17 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I was highly impressed with how comfortable the chairs in the waiting room were. Their standard of patient comfortability is obviously very high and it showed throughout the entire appointment.
I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them.
by Anonymous
February 17, 2012
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Did you feel safe in this provider's care?
Yes
Was it easy to make an appointment with this provider?
Yes
by Anonymous
December 13, 2011
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
November 25, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did you feel safe in this provider's care?
Yes
by Anonymous
August 18, 2011
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was it easy to find parking at this provider's office?
Yes, it was convenient
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
August 09, 2011
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Would you recommend this provider to others?
Absolutely Not
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Did this provider have reasonable prices?
They were decent, but not very affordable
by Anonymous
July 12, 2011
Was this provider's staff friendly?
Friendly Enough
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
March 23, 2011
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Map and Directions
825 Washington St Ste 160, Norwood, MA 02062