Frederic Rose, OD

Frederic Rose, OD
72 MERRIMACK ST HAVERHILL, MA 01830
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Consumer Feedback

(41 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Was this provider friendly?
Extremely Friendly
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.228.233
October 15, 2014
Was this provider's staff friendly?
Yes
Would you recommend this provider to others?
Yes
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.159.115
September 26, 2014
Was this provider's staff friendly?
Yes
Was this provider friendly?
Yes
Does this provider use current and safe equipment?
Yes
Were the waiting room chairs comfortable at this eye care office?
Yes
Is this business handicap-accessible?
Yes
by Anonymous xxx.xxx.112.70
May 03, 2014
Was this provider's staff friendly?
Yes
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.187.61
March 31, 2014
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider friendly?
Very! The most welcoming office I've visited!
Does this optometrist offer glasses repairs or adjustments?
Absolutely, the'll fix them right in front of you. No waiting necessary!
by Anonymous xxx.xxx.179.64
March 17, 2014
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Does this optometrist offer glasses repairs or adjustments?
Absolutely, the'll fix them right in front of you. No waiting necessary!
Was this provider friendly?
Very! The most welcoming office I've visited!
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Would you recommend this optometrist to others?
Yes
by Anonymous xxx.xxx.24.250
March 07, 2014
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
by Anonymous xxx.xxx.62.224
January 06, 2014
The staff answering the phones are not always pleasant and a bit intimidating. They said a message was left informing the glasses were in the office. We do not have an answering machine therefore do not know where this message was left. We called to follow-up 2 weeks after the initial appointment to find out if the glasses were in and were told they were in. They told us a call/message was left 7 days ago. Perhaps a follow-up phone call could have been made to the customer. We understand things happen however, there are several of us who go to this office and this is not the first time this has happened.
by sc xxx.xxx.88.28
December 17, 2013
Would you recommend this optometrist to others?
Yes
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous xxx.xxx.42.133
November 19, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was this provider's office clean?
It was satisfactory
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.149.194
February 20, 2013
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