Frederic Rose, OD

Frederic Rose, OD
72 MERRIMACK ST HAVERHILL, MA 01830
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Consumer Feedback

(41 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.107.150
February 12, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider listen to your input and concerns?
Yes
Does this provider remember you by name?
Sometimes, but not always
by Anonymous xxx.xxx.52.163
February 09, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider friendly?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by LISA xxx.xxx.66.109
February 06, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
by Anonymous xxx.xxx.176.17
January 23, 2013
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider remember you by name?
No, I always have to remind them
by Anonymous xxx.xxx.6.11
December 13, 2012
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Was the waiting area spacious?
No, it was rather cramped
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous xxx.xxx.66.109
December 13, 2012
by Anonymous xxx.xxx.56.30
November 13, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.133.75
August 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.227.13
June 29, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.215.174
May 06, 2012
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