Richard B McAdam, MD

Richard B McAdam, MD
2102 EXECUTIVE DR HAMPTON, VA 23666
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Dr. McAdam did my lower back fusion 10 years ago and I have never had any issues with it. I am going back to him for the upper spine region and would not trust any other doctor with a surgical procedures involving the spinal cord. Even if he doesn't hold the knife I trust he will be right beside the doctor who will!
by Sharon xxx.xxx.85.241
October 11, 2019
Outsourced from the VA to Doc McAdams. He is the only Neurosurgeon in the Tidewater area that the VA works with since they don't have one in house. Dr. McAdams seems very well experienced, he reviewed my MRI/Xrays for an L4L5 disc protrusion, took the necessary steps to assist me. His offices are clean, well laid out, and comfortable. Wait time for an appointment wasn't very long (Once I got the VA to do their jobs and schedule it). His front desk staff was a bit rough, after the first visit, he informed the staff to request a cortisone shot be approved through the VA for me, it took nearly 10 days with no reply from his staff, nearly two weeks later I called back to see what the status was, and his staff had never sent the request to the VA. The lady I spoke with, Donna, was snotty and made some excuse as to why it wasn't done earlier then hung up the phone on me. I can't judge his entire practice based on one person, but as with anything, expect what you inspect.
by Reconjack xxx.xxx.67.144
August 31, 2015
This guy should not be practicing any longer. He is definitely not in the business for the patients. There is no sense of urgency for what the patients actual needs are. He doesnt listen to the patients concerns, and even ignores your statements from time to time. Would not reccomend, and after 2.5 years of this, I've had enough.
by $$$$ xxx.xxx.1.11
February 14, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office too loud?
No, it wasn't too loud
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did you feel safe in this provider's care?
Yes
by sally capps xxx.xxx.247.173
October 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.125.98
September 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.218.201
July 09, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.237.83
April 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Sharon xxx.xxx.7.64
March 30, 2012
I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They paid close attention to me and all of my questions were answered. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you.
by Sharon
February 17, 2012
It was fantastic to be able to breathe freely the entire time. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you.
by karen
September 30, 2011
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