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Douglas J Roger, MD

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Orthopedic Surgeons

Desert Care Network - Multi Specialty Clinic - Palm Springs

Palm Springs, CA

Desert Care Network - Multi Specialty Clinic - Palm Springs

Palm Springs, CA

Desert Care Network - Multi Specialty Clinic - Palm Springs

Palm Springs, CA

Desert Care Network - Multi Specialty Clinic - Palm Springs

Palm Springs, CA
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Douglas J Roger, MD
(15 Reviews)
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1180 N. Indian Canyon Dr. Suite 201 PALM SPRINGS, CA 92262
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Consumer Feedback

(15 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
Was this provider friendly?
Yes
Was this provider helpful about using your insurance coverage?
Yes
Does this provider welcome questions?
Yes
Does the provider's staff treat you well?
Yes
Would you recommend this orthopedic surgeon to others?
Yes
by Anonymous xxx.xxx.238.251
March 07, 2014
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by yates xxx.xxx.114.191
July 30, 2013
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Were the restrooms clean at this provider's office?
No, they definitely weren't clean
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
by Anonymous xxx.xxx.46.8
May 14, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider's office too cold?
No, it was fine
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider remember you by name?
Sometimes, but not always
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.102.251
May 10, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.178.182
August 14, 2012
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.243.70
July 28, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.50.40
July 14, 2012
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.198.177
April 03, 2012
Were you able to relax during your appointment?
Yes
Did this provider prominently display their diplomas or business license?
No, I never saw one
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Does this provider welcome questions?
Not at all. They ignored my questions
by Anonymous
December 18, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
November 15, 2011
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Map and Directions
1180 N. Indian Canyon Dr. Suite 201, PALM SPRINGS, CA 92262