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John J Costello Sr, OD

Nearby

Ophthalmologists (Eye MDs)

Eye Glass & Contact Lens Ctr

Oneida, NY

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ONEIDA, NY

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John J Costello Sr, OD
(28 Reviews)
> Get Phone Number & Directions
578 SENECA ST ONEIDA, NY 13421
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Consumer Feedback

(28 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
He kept me very comfortable and informed during my cataract surgery. Did an excellent job
by Phil xxx.xxx.252.28
May 27, 2022
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Does this provider remember you by name?
Sometimes, but not always
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.1.7
July 24, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.33.210
June 24, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Are you going to visit this provider again?
Without a doubt!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.133.8
June 20, 2013
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Did this provider prominently display their diplomas or business license?
No, I never saw one
by Anonymous xxx.xxx.93.111
June 11, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous xxx.xxx.233.251
April 08, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider have reasonable prices?
Yes
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.71.63
February 12, 2013
Does this provider promptly return your phone calls?
Yes
Does this provider give unbiased advice?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.84.86
November 27, 2012
Did this provider answer all of your questions?
Some were answered
by Anonymous xxx.xxx.0.123
August 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.210.46
July 24, 2012
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Map and Directions
578 SENECA ST, ONEIDA, NY 13421