Directory > Providers > Eye Care > Ophthalmologist > NY > Oneida > John J Costello Sr, OD > Reviews

John J Costello Sr, OD

Nearby

Ophthalmologists (Eye MDs)

Eye Glass & Contact Lens Ctr

Oneida, NY

John J Costello Jr, MD

ONEIDA, NY

Patrick A Costello, MD

ONEIDA, NY

John F Griffin, MD

ONEIDA, NY
Get Featured on Wellness.com > Learn More
John J Costello Sr, OD
(28 Reviews)
> Get Phone Number & Directions
578 SENECA ST ONEIDA, NY 13421
Add a Review

Consumer Feedback

(28 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Does this provider remember you by name?
No, I always have to remind them
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
September 17, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was the waiting area spacious?
Yes, extremely spacious
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this provider late to your appointments?
No, they were on time
Does this provider use current and safe equipment?
Yes. Everything was recently upgraded
by Anonymous
August 08, 2011
Does this provider promptly return your phone calls?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
July 23, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
June 02, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
April 14, 2011
Was this provider's office too loud?
No, it wasn't too loud
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
April 12, 2011
Were the waiting room chairs comfortable at this provider's office?
Yes
Does this provider use current and safe equipment?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
March 23, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider listen to your input and concerns?
Yes
Was this provider friendly?
Yes
by Anonymous
March 11, 2011
Add a Review
Map and Directions
578 SENECA ST, ONEIDA, NY 13421