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Brian Keller, D.P.M

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Brian Keller, D.P.M
(23 Reviews)
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1530 Third Street #208 Lincoln, CA 95648
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
Were the waiting room chairs comfortable at this podiatrist's office?
Yes
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous xxx.xxx.44.93
November 01, 2013
I have nothing but great things to say about Dr. Keller. He truly is a wonderful doctor, and I have faith in his ability. He is extremely caring, he listens, he explains what procedure needs to be done, and he is there for his patients. Dr. Keller has been direct and effective with each of scheduled correspondences as well the completed procedures he has performed in my experience. I am pleased with his detail and punctuality, and his support staff is great as well.
by John xxx.xxx.121.98
July 28, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this podiatrist use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous xxx.xxx.251.185
July 26, 2013
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous xxx.xxx.191.34
June 05, 2013
The waiting room chairs that I had to sit in while waiting to see the podiatrist were just horrible. I couldn't have sat in them for very long. I felt a little pressured to buy products, but it wasn't overbearing. Still, I wish he would have been a little more professional. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. When comparing them to others in their field, I would say he is by far the worst I have ever seen. I will never return. One area of improvement that this business is in dire need of is revamping their building to make it more handicap-accessible. It seemed extremely out-of-date and a little unsafe as well. The one and only good thing I can say about this office is that the staff is very friendly and helpful. The staff seemed very professional even when the doctor was yelling at them when there was a full waiting area, very unprofessional of him.
by Anonymous xxx.xxx.251.185
June 03, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's office easy to locate?
Fairly Easy
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.5.208
May 17, 2013
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous xxx.xxx.66.22
May 17, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this podiatrist use current and safe equipment?
Yes; the equipment is very advanced!
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.251.185
April 26, 2013
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
Did this provider rush your appointment?
Not too much, but somewhat
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
by Anonymous xxx.xxx.5.133
April 26, 2013
Without a doubt the least professional "doctor" I have ever encountered. A horrible man and horrible foot doctor. We left his office after being yelled and told not to return until my 4 year old daughter was drugged up!!He slammed his equipment down while attempting to remove stitches from a surgery that was unsuccessful. She was crying. Duh!!! He called her absurd and obnoxious and stormed out to control his temper. I have never seen anything like it in my life. I wrapped up my daughters bloody feet and carried her out unsure of what to donor where to take her. I will never forget this man or how unprofessional he was on this day. It is surprising to me he is still in practice and I stand by every word of this.
by Anonymous xxx.xxx.199.77
April 21, 2013
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Map and Directions
1530 Third Street #208, Lincoln, CA 95648