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Jocelyn Trent, MD

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Jocelyn Trent, MD
(30 Reviews)
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2296 OPITZ BLVD STE 403 WOODBRIDGE, VA 22191
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Consumer Feedback

(30 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Was this pediatrician able to answer all your questions about immunizations?
Yes, they answered my questions
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Absolutely! They gave me plenty of information about child safety and nutrition
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider use excessive foul language?
No
by Anonymous
August 10, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this pediatrician friendly?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Is this pediatrician patient with first-time mothers?
Yes, they are patient with first-time mothers
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
July 21, 2011
The waiting area is rather small, but there is always a seat available. It would be nice if it was more spacious, but I've never had to stand. Also it is in need of a little TLC, maybe some paint, nice pictures, etc. Despite the appearance of the office, I appreciate that during the appointment they made a point to address my concerns as a new mommy. When I call the office, they always make sure someone calls back promptly to answer my questions. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. Dr. Trent knows what she is doing and she and her staff do a great job!
by Sandy Lomax
July 13, 2011
Did you feel safe in this provider's care?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Yes, they have a nurse practitioner or doctor on staff when the pediatrician is unavailable
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
June 28, 2011
I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. It was really nice to see how patient they were with the kids. I've seen some other pediatricians get really annoyed whenever a mother asks a question, but they don't do that here. They have really great customer service here. The Doctor makes sure she understands exactly what's going on with my daughter. The waiting room is small and dingy but the exam rooms are better. More importantly, the Doctor is great with my daughter, especially when she is sick and isn't at her best. That is what I really care about!
by Dory
June 21, 2011
It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. I became a little nervous when I found out that they didn't have anyone on staff that could provide care if the pediatrician was unavailable. I was scared that my child would need care, and they wouldn't be around. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately.
by Laura Sluss
May 29, 2011
When I first opened the door to their office, I noticed a faint but distinctly foul odor. It wasn't unbearable, but it definitely wasn't enjoyable. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They gave about the same level of care as others I have been to for the same problem. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here.
by twinsmom
March 31, 2011
I was happy that I got in for a follow-up appointment because it helped a lot. However, had I not made the appointment, there never would have been one. It would've been nice if they would have recommended one. The chairs in their waiting room weren't the best but they served their purpose and I couldn't complain. When we walked into the examining room, I was so happy to see that they had taken the time to make the examining rooms bright and child-friendly. I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful.
by KC
March 25, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
March 07, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider rush your appointment?
No
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Are you going to visit this provider again?
Without a doubt!
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous
March 04, 2011
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2296 OPITZ BLVD STE 403, WOODBRIDGE, VA 22191