Anne Chen, MD

Anne Chen, MD
2715 BROWNSVILLE RD PITTSBURGH, PA 15227
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Consumer Feedback

(29 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this pediatrician allow you to be with your child at all times?
Absolutely. They make sure I am always able to be with my child at all times
How was the noise level in this provider's facility?
Peaceful
by Anonymous xxx.xxx.188.126
February 10, 2014
Is this pediatrician patient with first-time mothers?
Definitely! They are happy to answer every first-time mother's question, no matter how basic
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Granison Pringle xxx.xxx.245.94
July 30, 2013
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.215.7
April 24, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Were the waiting room chairs comfortable at this pediatrician's office?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
If you didn't want certain vaccines for your child, did the pediatrician respect your decision?
Yes, they respected my decision
by Anonymous xxx.xxx.193.162
April 21, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
If your child is sick can the pediatrician see him/her on the same day?
Yes, if my child is sick they get them in right away
Did they follow up with you after your appointment?
Yes.
by Anonymous xxx.xxx.210.229
January 27, 2013
Would you refer this provider to a family or friend?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous xxx.xxx.183.195
December 14, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.227.225
December 10, 2012
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did the pediatrician ever make you feel like an inadequate parent?
Not at all! They were very encouraging and supportive
Do other parents within your community respect this pediatrician?
Yes, they are respected
Were the waiting room chairs comfortable at this pediatrician's office?
They were average
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Lesa xxx.xxx.126.66
December 05, 2012
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Yes, they have a nurse practitioner or doctor on staff when the pediatrician is unavailable
Is this provider's business conveniently located?
Yes, it is very conveniently located
Do you trust this pediatrician to always have your child's best interest in mind?
Somewhat, but not enough
Did this pediatrician have bright, child-friendly examining rooms?
Yes, they were bright and child-friendly
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.155.169
October 29, 2012
The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. When calling during non-office hours, I was surprised when Dr. Chen answered the phone herself! The office always has time slots to fit in emergency visits daily and when I felt my children needed to be seen we were always scheduled for that day.
by Christy xxx.xxx.191.194
October 24, 2012
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