Donald Harrell, MD

Donald Harrell, MD
Advanced Occupational Medicine 3125 W MAIN ST KALAMAZOO, MI 49006
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Consumer Feedback

(9 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
2 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3.5 star average for Recommended
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this doctor answer all of your questions?
None of my questions were answered
Was this doctor's staff friendly?
No, they were rude
Was this doctor friendly?
Friendly Enough
Was the provider's staff helpful and knowledgeable?
No
by Anonymous xxx.xxx.109.200
August 19, 2014
Would you recommend this doctor to others?
No
Was this doctor's staff friendly?
Not Really
Were the waiting room chairs comfortable at this doctor's office?
Not really
Did this doctor answer all of your questions?
No, I left confused and frustrated
Would you recommend this provider to others?
No
by Anonymous xxx.xxx.160.132
April 20, 2014
The only reason this is getting a single star is because I cant give it 0 stars.
I have been a patient of Dr,Harrell for a few years. If the staff are having a bad day, you can bet that your going to catch it all. I do not believe that patients should have to get all of their lab results, and keep their charts correct so the Doctor does not get in trouble with the state. The staff does not take vitals half of the time, and they have handled my urine without gloves, while doing a drug test. I have yet to see the Doctor or staff wash their hands. The office is dirty, and the restroom is usually dirty, if you do have soap to wash your hands, you will usually have to let them air dry because there is no paper towel. A month ago I got in an argument with one of the staff, she is always breaking Hippa laws, I called her a name, she said that if I did not apologize to her that I could not get my pain pills filled because she was going to stop it. Dr, Harrell should retire, he is repeating things, getting forgetful, and talks about issues that do not have anything to do with the conversation. If you should say something that Dr Harrell does not agree with, he will cut you off by overpowering the conversation in an attempt to convince you into his way of thinking. A particular staff member has been known to be vindictive. I personally think she altered my urine sample because after having taken my meds, my urine sample came out negative, even for THC (yes I have my medical marijuana card). So now he thinks that I may be selling my pills because it did not show in my urine, which would get me black-balled from getting my meds at all. He does not agree with this form of medicine and would rather I use pills which does not always work and most times makes me feel ill. I will be leaving his office as of today. I would not recommend that anyone should go to him.
by BamBam xxx.xxx.145.16
August 26, 2013
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Would you recommend this provider to others?
Yes
by Anonymous xxx.xxx.66.120
January 08, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did you feel safe in this provider's care?
Absolutely Not!
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.231.130
November 20, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.0.36
September 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by R Douglas xxx.xxx.43.40
March 20, 2012
Based on my experience, I wouldn't recommend them to my friends or family. Their equipment was old. Most of it was still in usable condition but I would have appreciated equipment that was at least current. when i made my appointment, i got there and had to wait 2 hours longer than when my appointment was. the staff was not very professional either. they talked real loud, yelled at one point at each other, and i have been waiting for a week and a half to get my medical forum in the mail that i need asap. i will never go back unless it is the last choice i have.
by dissapointed
August 31, 2011
Was it easy to make an appointment with this provider?
Yes
by Anonymous
July 18, 2011
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