Apollo Y Leong, MD

Apollo Y Leong, MD
2155 APPERSON DR SALEM, VA 24153
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
1 star average for Value
I've been going to this doctor for well over ten years now. I never had a problem with him, however this past year or so, whenever I call to make an appointment, I always, always, always get stuck leaving a voice mail. Therefore, nowadays, if I need an appointment, I intentionally press "1" for immunology, because Dr. Hoover has a receptionist that will answer the phone, and Dr. Leong does not most of the time.
I spend about an hour in the actual patient's room each time that I go now. It used to be quicker. I can hear Apollo talking among nurses and other staff in the hall as I patiently wait to be seen.
He does most of the talking; you can get a few words in, but he will quickly interrupt so it's difficult to give a quick 1-2 minute background. Just a couple minutes to explain what's going on.. not a 10 minute conversation, by any means.
by Ally xxx.xxx.20.21
October 31, 2013
Excellent doctor! Listens and spends the time to talk to you. Seems very knowledgable and isn't just trying to schedule frequent follow ups for no reason like some doctors. Very friendly and caring.
by Anonymous xxx.xxx.17.117
April 26, 2013
Did you experience unnecessary pain during your visit?
No
Was this provider's office too cold?
No, it was fine
Does this family doctor use current and safe equipment?
Yes
Did this family doctor answer all of your questions?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.58.140
January 11, 2013
Does this provider remember you and your circumstances at every appointment?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
August 15, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider's staff friendly?
Yes
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
July 25, 2011
Did this provider prominently display their diplomas or business license?
Yes
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Was this provider's office too cold?
No, it was fine
by Anonymous
May 09, 2011
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