Richard J Waldrop, DO

Richard J Waldrop, DO
Family Medicine and Gynecology 7620 West Lower Buckeye Road STE 102-103 Phoenix, AZ 85043
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Consumer Feedback

(78 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
September 18, 2011
They always take that extra step to make me feel special. I always enjoy my appointments here. I was very satisfied with my visit. They were helpful and I left feeling encouraged. They almost always have a promotion or special going on. Whether its a complimentary consultation for new clients or a percent-off a certain service, I always get some sort of discount. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary.
by Shavone
September 12, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous
September 09, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider rush your appointment?
No
by Anonymous
September 06, 2011
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. What I really loved was how friendly the doctor and staff were here. I felt so welcome and will definitely be with them for the long haul. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important.
by jbenesh
August 31, 2011
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider have helpful information available online?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
August 11, 2011
Nice. Professional. Seems to really care. Moved here from another office where the customer service was quite lacking. I'm happy.
by Steve
August 02, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this family doctor answer all of your questions?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
August 01, 2011
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
July 18, 2011
They gave me sufficient information to make a decision about my treatment plan. They were easy to reach in an emergency. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. They have really great customer service here. They always put their customers first, regardless of the situation.
by William
July 18, 2011
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