Van Tran, DO

Van Tran, DO
1919 NORTH LOOP W STE 218 HOUSTON, TX 77008
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider late to your appointments?
No, they were on time
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Terry xxx.xxx.217.30
March 18, 2013
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.250.118
February 13, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.199.241
August 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Norma Dentis xxx.xxx.171.24
June 18, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by timujin xxx.xxx.217.30
April 09, 2012

Nurse Carol and the staff are very caring and knowledgeable. I have never had to wait and they always remember who I am. They are easy to get along with and very easy to get an appointment. I have been to this office every month for the past year and have always been treated with respect. Great people to deal with.

They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. The chairs in the waiting room were of the highest quality. I was so comfortable while waiting for the appointment.
by Kelly Collinsworth
December 06, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did you experience unnecessary pain during your visit?
No
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
by Anonymous
October 12, 2011
Was this family doctor's staff friendly?
Friendly Enough
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
September 16, 2011
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Would you refer this provider to a family or friend?
Yes
by Anonymous
August 23, 2011
Every time I come in for an appointment, and throughout the appointment, I'm always having to remind them who I am and what my circumstances are. It's very frustrating. It's frustrating that eventhough I was just there AND I have been a loyal patient for 2 years now and gotten the same allergy shot which takes all of 2 minutes; I have currently been let go and do not have insurance and will not let me just come in for a quick shot (I would happily pay for the shot just don't think it's right that I have to pay for an hour office visit especially when I was just in there). The staff does NOTHING to work with you when trying to make this arrangement. Also everytime I have gone I wait for over an hour and then I am rushed through seeing the doctor always under 5 minutes and I don't feel like I can take up any more of their time. They make no effort to make me feel special. I don't think they appreciate my loyalty to them. Their office was clean enough, nothing special though.
by Nicole Kingston
July 13, 2011
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