Van Tran, DO

Van Tran, DO
1919 NORTH LOOP W STE 218 HOUSTON, TX 77008
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.
by microtimujin
July 12, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Were you able to relax during your appointment?
No, I had to leave I was so distressed
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
by Anonymous
July 07, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
July 05, 2011
Does this provider offer flexible appointment times?
Yes
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
June 20, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider remember you by name?
Sometimes, but not always
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
May 03, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did you feel safe in this provider's care?
Yes
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
April 28, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
by Anonymous
March 24, 2011
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