James R Macdonald, MD

James R Macdonald, MD
2105 EDWARD CURD LN FRANKLIN, TN 37067
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Consumer Feedback

(88 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Were the waiting room chairs comfortable at this family doctor's office?
Extremely comfortable; I could have fallen asleep
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
April 15, 2011
Are you going to visit this provider again?
Sure
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Would you refer this provider to a family or friend?
Yes
Did this provider answer all of your questions?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
April 13, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous
April 07, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider's office too cold?
No, it was fine
by Anonymous
March 31, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider rush your appointment?
No
by Anonymous
March 23, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
March 17, 2011
Was this provider's staff friendly?
No, they were rude
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
March 14, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
February 28, 2011
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