Did the staff make you feel uncomfortable when you called with questions or concerns?
                        
                        
                            Somewhat, they should have been more polite
                        
                        
                            Does this provider always take that extra step to make you feel special?
                        
                        
                            Not really, I've never seen them go above and beyond
                        
                        
                            Did this provider seem well-trained and experienced?
                        
                        
                            Not really, I was hoping for someone with more experience
                        
                        
                            Did this provider pressure you to purchase any unnecessary products during your visit?
                        
                        
                            No, my decisions were always respected
                        
                        
                            Did this provider leave you unattended for an extended period of time?
                        
                        
                            I was left alone for a while, but it wasn't too long