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Ulises M Caraballo, MD

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Baptist Primary Care

Jacksonville, FL

Baptist Primary Care

Jacksonville, FL

Baptist Primary Care

Jacksonville, FL

Baptist Primary Care

Jacksonville, FL
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Ulises M Caraballo, MD
(33 Reviews)
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1201 MONUMENT RD #201B JACKSONVILLE, FL 32225
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Consumer Feedback

(33 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Was this provider's staff friendly?
Yes
Does this provider treat every client equally?
Sometimes, but not all the time
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
February 01, 2012
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was this provider late to your appointments?
No, they were on time
by Anonymous
January 26, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider give unbiased advice?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
January 09, 2012
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
by Anonymous
December 07, 2011
The patient records person did a no-no. When an insurance company was asking for a specific medical record o mine (ONLY)...the results of a pap smear, their written request was clear. The medical records person sent the insurance company my WHOLE medical record, which of course took the insurance company extra time and more questions to being approved for an insurance policy. (What happened to the HIPPA law because she NEVER had my permission or authorization to send the whole file to an insurance company for which we were trying to be approved; she only had my authorization for sending the results of the pap smear only). And then, the medical records person called us, telling us that she was about to send my husband's medical records to the insurance company, but she had a quick question about them. I kept telling her that the insurance company did NOT request any records on him, nor did we approve her sending any medical records on him. She didn't seem to understand any of this. I thought she was fairly incompetent, and medical records is not the place for incompetence. Also, I begin feeling like a number, another body, at this facility and that it had lost it's personal touch. I never got to see the doctor anymore and only the assistants. So, between the inept medical records person, feeling like a number and not a person, and never being able to see the doctor, I decided to move on to another doctor.
by Jane
December 06, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider's office too loud?
No, it wasn't too loud
Was this family doctor's staff friendly?
Yes, they went above and beyond
by Anonymous
September 28, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
September 07, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
August 24, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
July 19, 2011
Are you going to visit this provider again?
Without a doubt!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
July 14, 2011
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Map and Directions
1201 MONUMENT RD #201B, JACKSONVILLE, FL 32225